CONDITIONS OF USE
CONDITIONS OF USE
CONDITIONS OF USE
TERMS AND CONDITIONS
IMPORTANT — GOVERNING LANGUAGE
These Terms and Conditions were originally drafted in Spanish. In the event of any discrepancy, conflict, or inconsistency between the Spanish version and any translated version, the Spanish version shall prevail for all legal purposes.
1. INTRODUCTION
This document sets forth the Terms and Conditions for the use of and contracting of services through the website www.pdainternational.net, as well as related domains www.mypdacoach.com, www.pdaprofile.com, https://hrtech.pdaprofile.com, https://w.pdainternational.net/store, the educational platform https://app.go4clic.com, and the Partners Portal https://partners.pdainternational.net and its subdomains (hereinafter, collectively, the “Website”).
The Website is owned by PDA INTERNATIONAL, comprised of the following entities depending on the applicable jurisdiction:
The platform https://app.go4clic.com is used by PDA INTERNATIONAL for the administration of certifications, training content, and digital products, including modules and solutions such as TalentTrip, MPC and other tools developed or licensed within such environment. These functionalities operate on infrastructure provided by specialized third parties, who act as technology providers and/or subprocessors in accordance with the Privacy Policy and the DPA.
Access to and use of the Website, as well as the contracting of products or services offered by PDA INTERNATIONAL, imply full and unconditional acceptance of these Terms and Conditions.
PDA INTERNATIONAL reserves the right to modify or update this document at any time. The version in force shall be the one published on the Website at the time of access or contracting.
2. DEFINITIONS
Administrator: Person appointed by the Buyer or Client to whom PDA INTERNATIONAL grants administrative access to the Services.
User: Natural person who accesses, browses, or uses the Website.
Authorized User: Person authorized by an Administrator or Buyer to access the Services.
Buyer or Client: Natural or legal person who contracts PDA INTERNATIONAL Services, certifications, or products.
Candidate: Person whom an Authorized User requests to complete an Assessment.
Services: Products and tools provided by PDA INTERNATIONAL, including behavioral assessments, certifications, seminars, licenses, and consulting.
Credentials: Personal access data (username, password, code) assigned to authenticate a User’s identity.
Credits: Units acquired by the Client that allow access to certain Services. They are non-refundable and non-transferable.
Website: The set of pages, sites, platforms and digital resources managed by PDA INTERNATIONAL, including www.pdainternational.net, www.mypdacoach.com, www.pdaprofile.com, https://hrtech.pdaprofile.com, https://w.pdainternational.net/store, https://partners.pdainternational.net, https://app.go4clic.com and other auxiliary platforms used to provide the Services.
3. ACCEPTANCE AND SCOPE
3.1.
Use of the Website and contracting of the Services imply express acceptance of these Terms and Conditions.
3.2.
If the User does not agree with any clause, they must refrain from using the Website or contracting Services.
3.3.
These Terms apply to all countries in which PDA INTERNATIONAL provides services, without prejudice to local mandatory consumer protection and personal data protection laws in each jurisdiction.
3.4.
PDA INTERNATIONAL may establish specific terms for certain Services. In the event of conflict, such specific terms shall prevail over these general terms.
3.5.
Where a Client also has a specific software license or services agreement (for example, a Software License Agreement – EULA or a master services agreement), the terms of such agreement shall prevail over these Terms and Conditions in all matters relating to the provision of the contracted services.
In matters of personal data protection and privacy, the following order of precedence shall apply:
(i) the Data Processing Agreement (DPA), where it exists and is applicable;
(ii) the Software License Agreement (EULA) and/or other specific service agreements executed with the Client, with respect to personal data processing related to such services;
(iii) the Global Privacy and Data Protection Policy;
(iv) these Terms and Conditions, only regarding ancillary aspects not governed by the foregoing documents.
4. USER REGISTRATION
4.1. To access certain Services, the User must register by providing truthful and up-to-date information.
4.2. The User is responsible for maintaining the confidentiality of their Credentials and for all activity performed through their account.
4.3. PDA INTERNATIONAL may suspend or delete accounts that breach these Terms or use the Services fraudulently, unlawfully, or in bad faith.
4.4. Use by minors: Services provided by PDA INTERNATIONAL are intended exclusively for adults with legal capacity to contract, acting as clients, authorized users, or representatives of an organization. However, the Software may be used to evaluate or analyze minors where the Client (including educational institutions, non-profit organizations, or other eligible entities) has the required authorizations, consents, and/or legal bases granted by their legal representatives.
In such cases, the Client shall be solely responsible for:
(i) obtaining and retaining the authorizations required under applicable law;
(ii) ensuring the lawfulness of the processing of the minor’s personal data; and
(iii) adequately informing the holders of parental responsibility.
Use of the Software with respect to minors shall also be governed by the Privacy Policy and the Data Processing Agreement (DPA), where applicable.
4.5. The User may at any time request modification or deletion of their data in accordance with applicable data protection laws.
4.6. Use of external platforms:
Certain content, courses, certifications, or functionalities offered by PDA INTERNATIONAL may be managed or delivered through external platforms, including Go4Clic (app.go4clic.com). Such platforms operate under their own Terms and Conditions and their own privacy policies, independent from those of PDA INTERNATIONAL.
PDA INTERNATIONAL does not control the technical mechanisms of these platforms and is not responsible for the data processing carried out by such platforms as part of their own operation.
Access to and use of these platforms shall be governed exclusively by their respective terms.
6. PAYMENT METHODS
5.1. PDA INTERNATIONAL Services are intended exclusively for persons of legal age and with legal capacity to contract.
5.2. Contracting shall be deemed formalized when the User completes the purchase process and receives the corresponding confirmation, whether sent by PDA INTERNATIONAL or by auxiliary platforms used to deliver the Services.
5.3. PDA INTERNATIONAL may update, modify, or temporarily interrupt the Services for technical, operational, or maintenance reasons. Where reasonably possible, prior notice will be provided, without implying an obligation of continuous availability.
5.4. Certain Services may require training, prior certification, or compliance with particular requirements for proper use.
5. SERVICES AND CONTRACTING CONDITIONS
Services may be paid through:
- Bank transfer
• Mercado Pago
• Stripe
• PayPal
• Credit card
• Other payment methods PDA INTERNATIONAL may enable in the future.
Payments are processed through secure external payment providers and gateways. PDA INTERNATIONAL does not store sensitive financial information of Users and only receives payment confirmations or reference codes generated by such processors.
The User acknowledges that payment management, authorization, and processing depend on the selected payment providers and not on PDA INTERNATIONAL.
6. PRICES
The prices of the products are those indicated in the attached description. All prices indicated in the product description are expressed in Argentine Pesos or otherwise in Dollars ($) or Euro (€) and include Value Added Tax (VAT).
7. PRICES AND INVOICING
7.1. Service prices shall be those published on the Website or communicated to the Client at the time of contracting, according to the currency and commercial conditions applicable to the Client’s jurisdiction or the type of contracted service.
7.2. PDA INTERNATIONAL reserves the right to change prices and fees. Such changes shall apply only to future purchases or renewals, providing prior notice to the Client where applicable.
7.3. Invoicing shall be carried out in accordance with the tax regulations applicable to the PDA INTERNATIONAL entity providing the service and/or the Client’s jurisdiction, as applicable, and invoices may be issued by different entities within the group.
8. CLIENT OBLIGATIONS
The Client undertakes to:
- Use the Services lawfully and according to their intended purpose.
• Not share,disclose, or allow unauthorized use of access Credentials.
• Not alter, copy, reproduce, or distribute PDA INTERNATIONAL materials, content, or tools without express authorization.
• Immediately notify any unauthorized use, loss of Credentials, or security incident.
• Ensure adequate training for personnel using PDA INTERNATIONAL tools.
• Comply with applicable technical security policies, measures, and requirements for use of the Services.
9. INTELLECTUAL PROPERTY
9.1. All Website content, including texts, software, assessments, reports, algorithms, designs, logos, images, educational materials, and any other protected element, is the exclusive property of PDA INTERNATIONAL or its licensors and is protected by applicable intellectual property laws and international treaties.
9.2. Unauthorized use, copying, reproduction, distribution, publication, or modification, in whole or in part, is prohibited and may give rise to legal action. Reverse engineering, decompilation, or any attempt to access source code is expressly prohibited.
9.3. The license granted to Clients is non-exclusive, non-transferable, revocable, and limited to the term of the contract or subscription. Such license does not imply assignment of intellectual property rights or exploitation rights over the Software or content.
9.4. Some Services may incorporate components, platforms, or content provided by third parties for which PDA INTERNATIONAL holds the necessary licenses for use within the Services. In such cases, the Client undertakes to comply with the applicable terms of use for such components.
10. PERSONAL DATA PROTECTION
10.1. PDA INTERNATIONAL complies with applicable data protection regulations (Law 25,326 – Argentina, GDPR – European Union, CCPA – United States, LGPD – Brazil, among others), acting as Controller or Processor depending on the nature of the contracted Service.
10.2. Personal data shall be processed lawfully, fairly, and transparently for legitimate purposes related to providing and improving the Services.
10.3. Users may exercise their rights of access, rectification, erasure, restriction, portability, and objection by contacting: gdpr@pdainternational.net. Where applicable, European Union Users may contact the designated representative for GDPR purposes.
10.4. PDA INTERNATIONAL may anonymize or aggregate data for statistical, research, or service improvement purposes, ensuring that anonymized information does not allow identification of individuals.
10.5. Personal data shall be retained only for the time necessary to fulfill contractual purposes or applicable legal obligations.
10.6. PDA INTERNATIONAL adopts technical and organizational security measures in accordance with international standards, including ISO/IEC 27001 and NIST guidelines, without prejudice to additional measures implemented by authorized technology providers.
10.7. Research and statistical analysis
PDA INTERNATIONAL may use duly anonymized or aggregated data that does not allow direct or indirect identification of individuals or companies for scientific research, statistical analysis, market studies, methodology development, or technical disclosure.
To the extent that anonymization is irreversible, such processing does not constitute personal data processing under applicable regulations.
11. USE OF ASSESSMENTS
esults of assessments and reports generated by PDA INTERNATIONAL tools are exclusively informational and do not constitute psychological or medical diagnosis or professional advice.
They must not be used as the sole criterion for hiring, promotion, internal mobility, termination, or other decisions that may affect individuals’ rights.
The Client and/or Authorized User shall be solely responsible for interpreting results and for decisions adopted based on them, and must comply with applicable labor, anti-discrimination, and data protection regulations.
12. CANCELLATIONS AND RESCHEDULING
PDA INTERNATIONAL may establish minimum attendance and participation requirements for obtaining the certificate corresponding to each training or program.
Participants must notify their absence or need to reschedule by email as far in advance as possible.
PDA INTERNATIONAL reserves the right to apply administrative fees or require enrollment in a new edition where repeated absences or rescheduling affect the normal course delivery.
Issuance of the certificate shall be conditioned upon meeting attendance, participation, and activity requirements defined for each program.
In all cases, PDA INTERNATIONAL may assess justified exceptions (for example, medical reasons) at its sole discretion.
13. AVAILABILITY AND LIMITATION OF LIABILITY
3.1. PDA INTERNATIONAL shall take reasonable measures to ensure availability and proper functioning of the Website and Services but does not guarantee uninterrupted operation, error-free performance, technical failures, or interruptions caused by third parties, maintenance, force majeure, or factors beyond its control.
13.2. To the maximum extent permitted by applicable law, PDA INTERNATIONAL shall not be liable for indirect, incidental, special, consequential damages, loss of data, loss of profits, economic losses, or for use or inability to use the Website or Services.
13.3. PDA INTERNATIONAL’s total and maximum liability to the Client arising out of or related to use of the Website or Services shall be limited to the amount actually paid by the Client for the specific service giving rise to the claim during the twelve (12) months prior to the event giving rise to the claim.
14. TERMINATION
PDA INTERNATIONAL may suspend or cancel access to the Services, in whole or in part, in the event of:
(i) breach of these Terms and Conditions;
(ii) improper, abusive, or unauthorized use of the Website or Services;
(iii) non-payment or payment default for applicable services; or
(iv) security reasons, fraud prevention, or protection of platform integrity.
Such suspension or cancellation shall not entitle the User or Client to any refund, compensation, or credit, without prejudice to payment obligations already accrued up to the date of suspension or cancellation.
15. GOVERNING LAW AND JURISDICTION
These Terms and Conditions shall be governed by the laws of the Argentine Republic, without prejudice to the application of mandatory consumer protection or data protection rules of the User’s country of residence, where applicable.
Any dispute arising from use of the Website shall be submitted to the ordinary courts of the City of Buenos Aires, unless otherwise required by law.
Where the User or Client has entered into a specific agreement containing an arbitration or specific jurisdiction clause (for example, a Software License Agreement – EULA), such agreement shall prevail for disputes related to the provision of those services.
16. CONTACT
For inquiries, requests, or complaints related to these Terms and Conditions or personal data processing, you may contact:
gdpr@pdainternational.net